The Board wishes to introduce Jackie McGrew.  Jackie has been hired as a quality control consultant for Las Palmas.  Her goal is to bring Las Palmas standards up to that of a first class resort.

She brings with her a wealth of 25 years experience as a quality control manager from many different fields, most notably, the hospitality industry. 

The main goal of her position is to maximize the cost efficiency and effectiveness of our day to day operations and monitor quality control at Las Palmas.  She will be working hand in hand with the on-site management to improve the overall quality, appearance and curb appeal of Las Palmas.

Her role is also to look for ways to bring HOA services up to the level our owners demand and our renters expect.  She will be examining every avenue to build and improve the communication process to assist our Tennants (bar, restaurant, rental companies, etc.) so they can better serve their clients, and still stay within the parameters set by the owners and the HOA board.

Actually, Jackie has been on board for several months now, quietly observing operations so that she can provide valuable input on how to best improve our resort.  She has studied our operations extensively and will be reporting her findings and make recommendations to the HOA.